Product Questions

• What products are available?

At the moment three different SelftestEngine products are available:Exam Questions & Answers (PDF): The most popular product is our collection of exam questions and answers. It is available in PDF format. It is instantly available after the purchase; you can download and run it on your PC.

Practice Tests: Practice tests are an essential part of exam preparation, they simulate exam environment and allow you to test your knowledge in interactive mode. Unlike Exam Questions & Answers (PDF), they are not just a collection of questions. Practice Tests contain score reports, assessment features and test preparation history record. Thus you can pin point your weak areas by using practice test.

Preparation Labs: Preparation Labs are an optional product and is required for selected number of exams. We provide this product for specific exams. These are labs contain scenarios on how to solve the problems as well as detailed tutorials and lab solutions so that people can practice with their own equipments. They give overview of real hardware configurations so that you become familiar with the testing environment.

Royal Pack: It is a special discount pack if you choose to buy complete study kit from us. It contains each and every product you need to pass your specific exam successfully.

Audio Trainings: Individuals who, because of their professional and any other type of compulsions, cannot spare time for study, our Audio Exams Questions are specially designed for these busy professionals. Now they can prepare for their upcoming certification’s exams by listening to our Audio exams Questions even while driving or doing anything else.

Study Guides: SelftestEngine also offers Study Guides for the preparation of IT certifications. If you want to prepare for your certification by studying each and every detail of certification objectives, our Study Guides provide you with in-depth and in-detail knowledge.

• What document format is used for Q&A, Preparation Labs and Study Guides products?

Our Questions & Answers, Preparation Labs and Study Guides are available in most common and popular PDF format that is very easy to download and use. You do not need any software other than Adobe’s free PDF reader.

• What is SelfTest Engine that SelftestEngine offers?

SelftestEngine’s Practice Tests require Selftest Engine. The SelfTest Engine is an exam simulator, which is downloaded, installed, and used on your PC. Compared to other Online Testing Simulators this Testing Engine is much more advanced and has many more features. It is available for free to all our customers.

• Can I try the SelfTest Engine before purchase?

Yes! You can have the free demo of all our products; no purchase is required to try them.

• All the questions in the Q&A file include explanations?

Explanations are optional; we try to provide explanations wherever there is any complicated term.  Difficult Questions & Answers are available with vivid and explicit explanations of difficult and complicated terms for the better understanding of certifications’ objectives.

• Are SelftestEngine products sufficient to pass my intended certification exams?

Our products are 100% sufficient for a definite success in your upcoming certification exams. These products have been prepared by certified, experts and experienced professionals who go all lengths to provide you accurate, basic and essential knowledge. As a fail proof strategy we recommend our Royal Pack, which contains all the required products for a specific exam. Our persistent success rate is that we offer money back guarantee with our products.

• Do SelftestEngine Training Tools offer updated study material?

Yes! Our all training tools are regularly updated according to the ongoing and current exam objectives offered by Vendors. We also send new updates to our existing valued customers to keep them updated.

• How the quality of the SelftestEngine products is ensured?

Our IT education experts who have lifelong experience and certified professionals in collaboration compile up these products by close analysis of particular certification exam which increases the accuracy of the study material. We also welcome feedback from our customers regarding the quality and effectiveness of our products to make them more accurate and useful. We constantly review our products and analyze them according to the updated requirements of certification exams.

• Can I print your exams after downloading the PDF file?

Yes! Our Question Answers are in PDF format and you can have their prints after downloading them from the site.

• How Selftest Engine works?

The Selftest Engine can be downloaded online and installed on your local PC. There are two different exam modes in the test engine: Practice Mode you can practice before the Certification Mode with this part Certification Mode, this part could make you familiar with the testing environment just like you are taking exams in the Pro-metric or VUE testing center.

• Do you provide updates? Are your updates free?

Yes we provide updates and our updates are absolutely free but for 90 days from the date of purchase. After 90 days, we stop sending updates.

• Do you offer products updates for more 90 days?

Yes, this is an optional requirement as most of our customer are happy with the default 90 days period. But if you want updates after 90 days, kindly contact customer support and we will extend your subscription period.

• I have found an incorrect answer in one of your products/I do not understand one of questions/One of the questions seems incorrect. What should I do?

In this or similar case, you should send us feedback at sales@SelftestEngine.com along with your order number, Exam code and Question number. We will be highly obliged and will reply you promptly.

Purchasing Questions

• How do I pay for the products?

We accept payments through PayPal and MetaCharge because these payments are fast, secure and immediate. If you have problem with these gateways, kindly contact us.

• Do you share your customer information with any third parties?

No we respect your privacy and never share any information of our customers with anyone at any cost.

• How many steps are involved in the online purchase?

Select the required product(s), add them to the cart, select your payment method (PayPal or MetaCharge) and click on checkout for the payment. New users have to sign up before checkout. After successful purchase, sign in to your "Account" on our site and download the product(s) you purchased.

• How can I place an order for someone else? / How can I transfer a product to someone else?

The process is fairly simple when you buy products from our site. Since all our products are downloadable to your PC. If you want to give this product to someone else, you simple need to download the product on your computer and then hand it over to the person you desire. If you have any problems, feel free to contact our support team.

• I am not able to add products to my Shopping Cart. What is the problem?

Make sure that your browser is enabled for cookies. If the problem persists kindly contact us.

• How do I obtain a receipt for my order?

Login to your account on our website. Select the "Order History" link and view your receipt or have it sent to your e-mail address.

General Questions

• What is a certification?

Certification is a confirmation granted by some international examination system (vendor) which certifies that you have specific knowledge and skills concerning to a specific technology or field. Many employers recognize and set these certifications as criteria for hiring individuals for specific job roles. Some certifications are valid for lifetime while most certifications need to be upgraded after certain amount of time.

• How I will get my certificate? Do you provide the certification?

We only sell certification preparation material. You will get certification after you successfully pass the certification exam. If you want to know when and where the exam for your certification will be held and how you can get enrolled please visit: http://www.pearsonvue.com/

• Do you provide money back guarantee?

Yes, we do. In case (highly unlikely) you fail in exam after using our practice exams and study guides, we will refund your money back. However, refund will be granted if the customer fulfills the following requirement:1.    Refund claim must be submitted within 30 days time by email or fax from the purchase date (purchase date is inclusive).2.    You must send us the Registration Number and the Validation Number of the site where you registered for attempting the exam.3.    Score/Result sheet must indicate the same name of customer.4.    The refund claim includes the following essential information:       •    Order Number       •    Purchase Date       •    Order Description (Exam Code)       •    Transaction ID

• Who prepares the certification preparation material?

Our certified and professional team prepares and updates the study material on regular basis.

• What is the passing rate?

We feel proud to claim that we have been achieving 99% passing rate.

• How can I get more information?

Contact us at email sales@SelftestEngine.com and we will respond promptly with all the information you may require.

• How do I receive my updates?

The updated exam is available for download in your "My Account" area. Sign In to your "My Account". The latest versions of all purchased and valid exams will be listed there. Simply click the download link.

• There has been an update but when I download I still got the old version. What should I do?

In some cases, the old version is probably residing in the cache memory of your computer. You could try to restart Internet Explorer, restart the computer or clear the local web cache. To clear the local web cache open Internet Explorer, choose Tools menu then Internet Options command, and finally click the "Delete files" button.

• Are your updates free?

Yes, Free updates are available for 90 dates after the purchase. After 90 days the product is considered expired and is removed from the member zone of the user.

Study Guide Update Questions

No Study Guide Update Questions Found.